Money-back Guarantee – Navo

At Navo, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your Navo product, you can return it for a full refund within 30 days of the delivery date. This policy applies exclusively to purchases made directly on Navoclean.com.

Return Policy Details:

  1. Eligible Products:
    • Navo Airwrap Styler
    • Navo Airstrait Straightener
    • Navo Hair Dryer
  2. Return Window:
    • Returns must be initiated within 30 days from the delivery date. Navo will cover the cost of return shipping for eligible items.

Exceptions:

  • Final Sale Items:
    • Refurbished items and Final Sale products (if applicable) are not eligible for returns. These items qualify only for warranty service.
  • Damaged or Incorrect Items:
    • If your product arrives damaged or you receive the wrong item, please contact us immediately for a resolution.

Conditions:

  • Any intentional cosmetic decoration, modification, or alteration to the product that affects its resale, refurbishment, or usability will void both the Navo warranty and this return policy.

For questions or assistance, please reach out to our customer support team. We are here to ensure your satisfaction with Navo!

Need help?

Contact us at [email protected] for questions related to refunds and returns.